Shipping policy
Thank you for choosing Motivated and Dedicated!
We're excited to have you as a valued customer. Please review our shipping policy to ensure a smooth and transparent shopping experience.
Shipping Timeframe: Orders typically ship within 5 to 7 business days from the date of purchase.However, please note that certain items, such as pre-orders and backorder products, may have extended processing times.Pre-order and backorder products may take 14 to 21 business days to ship due to production schedules and availability.Shipping Methods:We offer standard shipping for all orders.Expedited shipping options may be available for an additional fee at checkout.
Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of the package.Free shipping may be available for orders above a certain threshold, as specified on our website.Order Tracking:Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.You can track the status of your order using the provided tracking number on our website or the carrier's website.
Shipping Restrictions: We currently only ship within the United States.Shipping Delays:While we strive to meet our estimated shipping times, unforeseen circumstances such as weather delays, carrier issues, or high order volumes may cause delays in delivery.We appreciate your patience and understanding during these times and will do our best to keep you informed of any delays.
Shipping Address Accuracy:Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.We are not responsible for lost or misdelivered packages due to incorrect addresses provided by the customer.If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at apparel@motivated-dedicated.com
Thank you for choosing Motivated and Dedicated!
The MAD Team